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Get to know us…

Who we are…
We are the facilitators of service excellence – a premier not-for-profit Customer Service Association that transforms individuals and organizations into world class service providers while raising service standards nationally and delighting beyond expectations.

What we do…
At JaCSA, we work to ensure that all Jamaicans understand how critical quality Customer Service is to the country’s economic survival in the global marketplace, to improving national productivity, and enhancing the quality of life for all Jamaicans.

Join us Today…
Become part of an organization that is committed to raising the service quality bar in Jamaica. By becoming a member of JaCSA, you gain access to useful resources and a network of Customer Service Professionals across Jamaica. You also send a signal to your organization and industry that you are serious about service.

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