- Discounted rates for the annual conference
- Discounted rates for workshops staged by JaCSA, including Customer Service/Leadership Training – Conferences, Workshops, Mystery Shopping exercises and other events
- Discounted rates for the International Customer Service Certification course of study run by JaCSA in conjunction with The International Customer Service Association and Rockhurst University in the United States of America
- Become a JaCSA Thought Leader and conduct presentations to leadership groups in JaCSA member organizations
- Develop leadership skills through volunteer roles in the organization and gain exposure to opportunities and concepts that may not be available to you in your current position
- Opportunities to write articles for the JaCSA website