Types of Membership

Types of Membership

  • Discounted rates for the annual conference
  • Discounted rates for workshops staged by JaCSA, including Customer Service/Leadership Training – Conferences, Workshops, Mystery Shopping exercises and other events
  • Discounted rates for the International Customer Service Certification course of study run by JaCSA in conjunction with The International Customer Service Association and Rockhurst University in the United States of America
  • Become a JaCSA Thought Leader and conduct presentations to leadership groups in JaCSA member organizations
  • Develop leadership skills through volunteer roles in the organization and gain exposure to opportunities and concepts that may not be available to you in your current position
  • Opportunities to write articles for the JaCSA website
  • Up to five (5) free spaces at all JaCSA events
  • Entry into the JaCSA/PSOJ Service Excellence Awards
  • Group rates for the annual conference
  • Group rates for workshops staged by JaCSA, including Customer Service/Leadership Training – Conferences, Workshops, Mystery Shopping Exercises and other events
  • Group rates for the International Customer Service Certification course of study run by JaCSA in conjunction with The International Customer Service Association and Rockhurst University in the United States of America
  • Discounted job posting on JaCSA’s Member Job Post
  • Listing of your organization on the JaCSA Website with a link to your organization’s website
  • Free access to JaCSA’s “Service Coach” program, a personalized member “help desk” for questions or comments regarding customer service issues or concerns
  • Free access to JaCSA Thought Leaders to conduct presentations to leadership groups in your organization
  • Targeted sponsorship and marketing opportunities at JaCSA events
  • Mentorship opportunities through guided networking with member Professionals
  • Access to online job postings specific to Customer Service
  • Personal development through exposure to opportunities and concepts that may not be available to you in your course of study