Jamaica Customer Service Association

Sheraley Bridgeman

With over 20 years of extensive leadership experience in the insurance industry at various levels, Ms. Bridgeman is a dynamic and results-driven Strategic Insurance Executive driving turnaround, transformation, innovation and growth across the Caribbean insurance sector. Her comprehensive background includes proficiency in customer service, general insurance operations, training, sales, and marketing. Ms. Bridgeman is driven by a passion for service excellence and has a proven track record of delivery financial turnarounds, operational resilience, digital transformation, and building high-performing customer focused teams.

Richard Rowe

Director - National Customer Service Week & The Secretariat

Ilsa DuVernay

Marie Matthews

Chrarmaine Gravesandy

Yanique Grant

Georgette Thompson

Pamela Richards-Green

Dr. Lanie Oakley-Williams

Claudine Allen