The Jamaica Customer Service Association’s Signature Certificate Programme, Through the Customers Eyes – A Caribbean Perspective is now being offered fully online. The programme which has been offered in Jamaica for over a decade has had excellent reviews. In addition to the global dimension of…
read moreCelebrate with us National Customer Service Week 2024 under the theme –
Service Excellence: Taking Jamaica Above & Beyond!
The Jamaica Customer Service Association’s Signature Certificate Programme, Through the Customers Eyes – A Caribbean Perspective is now being offered fully online. The programme which has been offered in Jamaica for over a decade has had excellent reviews. In addition to the global dimension of…
read moreEmotional Intelligence is essential for us to effectively handle customer interactions, resolve issues, and build loyalty. Develop emotional intelligence skills using tools and techniques to help you to employ communication strategies. Join us on Tuesday, June 25, 2024 at 6:00-8:00 p.m. Fee:…
read moreDay: Tuesdays
Time: 5:30 pm – 8:30 pm
Dates: March 5, 12, 19, & 26
Day: Tuesdays
Time: 5:30 pm – 8:30 pm
Dates: August 15, 22 & 29, September 5 & 12
Duration: 4 WeeksDay: TuesdaysTime: 5:30 pm – 8:30 pmDates: November 15, 22, 29 & December 6 The Jamaica Customer Service Association’s Signature Certificate Programme, Through the Customers Eyes – A Caribbean Perspective is now being offered fully online. The programme which has been offered in…
read moreRegistered participants can watch replays of the 2-Day Service Excellence Conference until November 5, 2022
read moreDecorate your company’s Front Office, Reception, or Lobby Area, and show us how you celebrate Service Excellence and Reignite a Culture of Care!
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