Our certification programme ‘Through the Customer’s Eyes – The Caribbean Perspective’ has been developed through collaboration with the International Customer Service Association and the Rockhurst University Continuing Education Centre – National Seminars Group.
The first international certification graduation ceremony was held in 2007 and we have hosted numerous graduation ceremonies to date with over 1000 participants from the open market and within organisations such as NHT, HEART Trust NTA, UDC and BCIC. These participants are now internationally certified through the Association.
