The Jamaica Customer Service Association’s Signature Certificate Programme, Through the Customers Eyes – A Caribbean Perspective is now being offered fully online. The programme which has been offered in Jamaica for over a decade has had excellent reviews. In addition to the global dimension of…
read moreEmotional Intelligence is essential for us to effectively handle customer interactions, resolve issues, and build loyalty. Develop emotional intelligence skills using tools and techniques to help you to employ communication strategies. Join us on Tuesday, June 25, 2024 at 6:00-8:00 p.m. Fee:…
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