Our Governance

Dr. Nsombi Jaja

Dr. Nsombi Jaja

Chairman

Director- Private Sector Service Excellence Awards (PSEA)

Richard Rowe

Richard Rowe

Deputy Chairman

National Customer Service Week (NCSW)/Secretariat Director

Ilsa DuVernay

Ilsa DuVernay

Founder/Ex-Officio
Sharon Williams

Sharon Williams

Director - Finance
Sandra Bodden-Reid

Sandra Bodden-Reid

Honorary Secretary
Marie Matthews

Marie Matthews

Director - Sponsorship/Fundraising
Sheraley Bridgeman

Sheraley Bridgeman

Director - Conference & Fundraising
Yanique Grant

Yanique Grant

Director - Membership
Claudine Allen

Claudine Allen

Director – Quality Assurance/ Standards
Pamela Richards-Green

Pamela Richards-Green

Honorary Treasurer
Dr. Lanie Oakley-Williams

Dr. Lanie Oakley-Williams

Director - Strategy & Regional Chapters