Francine Lewis

President

She is an experienced Senior Customer Experience Management Professional with a demonstrated history of working in the financial services industry for thirty – two (32) years.  She is skilled in Banking, Complaint Management and Service Recovery, Team Building, Training/Coaching, Change Management and Mortgage Lending. Strong quality assurance individual with a Master of Science (MSc) focused in Human Resource Development from UWI –Mona, Bachelor of Science (Hons.) Sociology (Major) HRD (Minor), University of the West Indies, And Jamaican Securities Course, The Jamaican Institute of Management